I need to resend an invite to an employee and do not have this option in the dropdown menu

Hi robyn19!

Thanks for posting again here. Allow me to share some details about resending the email invitation to your employee.

When adding a new user to your account, you'll see the Resend invite button if they haven't accepted the invitation yet. Check this screenshot as reference:

Since you've mentioned that this option isn't on the drop-down, it could be due to a browser error. You'll want to use an incognito window and resend it from there.

• Google Chrome: Ctrl + Shift + N
• Safari 11 or newer: ⌘ + Shift + N
• Mozilla Firefox: Ctrl + Shift + P
• Microsoft Edge: Ctrl + Shift + P

Also, it could be that accumulated temporary internet files in the browser are the root cause of this unusual behavior. I suggest you clear the cache and make sure you're using a supported and updated browser.

I've added more links for your guide on how to manage users:

• What to do if invited users did not receive your email
• Add and manage users in QuickBooks Online

Keep on posting here if you have other concerns. Take care!