I'm here to share details about the Pay bills function being offline in QuickBooks Online (QBO), tshepo.
The problem you're experiencing is a possible cause of a cache issue. Browsers use cache to speed up the loading of web pages, but over time, it accumulates and leads to unusual behavior of the program.
To fix this, log in to your QuickBooks Online (QBO) account on an incognito or private browser window using these keyboard shortcuts: