We currently have bills that have not been paid by the company through the bank accounts. The invoices should be allocated to a loan account.How do we fix this?

To properly allocate the unpaid bills to a loan in QuickBooks Online, there are a few steps you’ll need to follow, Andri.

You'll need to set up a liability account first to record the loan.

Here's how:  

1. Go to Settings ⚙ and select Chart of accounts.
2. Select New to create a new account.
3. From the Account Type ▼ dropdown, select Non-current liabilities.
4. From the Detail type ▼ dropdown, select Notes Payable (or Loan Payable).
5. Name the account.
6. Click Save.

If the loan funds were deposited into your bank account, you can record the deposit and categorize it to a liability account.

Once the deposit is recorded, you can use those funds to pay your bills.

However, suppose you need to use the loan directly for purchases or expenses without depositing the funds into your bank account. In that case, I recommend reaching out to an accountant to ensure proper handling and accuracy, as they are equipped to manage these types of transactions in more detail.

For more detailed information, you can refer to this article: Set up a loan in QuickBooks Online.

Let us know if you require any additional assistance.