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-wirtz-com-au
December 6, 2023
Question

Can a Supplier have more than one address, eg. Street AND Postal?

  • December 6, 2023
  • 1 reply
  • 8 views
I can't see where I can add a Postal address, after entering the Street address.

1 reply

I
IntuitSheila
Level 4
December 6, 2023

Hi -wirtz-com-au,

 

Currently we can only assign one shipping address per customer in QuickBooks  Online. As a work around you can create a sub-customer for each different shipping address or change it on the invoice transaction page when you ship items to a different address.

 

To add a sub customer:

 

  1. Go to Sales and select Customers .
  2. Select New customer.
  3. Enter the sub-customer’s name and contact info.
  4. Tick the Is a sub-customer box. This action will display a parent customer dropdown menu.
  5. In the Parent customer ▼dropdown, select the parent account.
  6. Tick the Bill parent customer box if you want to bill the customer with the parent.
  7. Review each section and enter any info you need for the sub-customer.
  8. Select Save.

Here's an article on how to add a customer or sub-customer: Add and manage customers in QuickBooks Online.

 

You can always go back to this thread if you have other questions in mind.

-
-wirtz-com-auAuthor
December 12, 2023

Thanks for your reply, but my question was about Suppliers' addresses, not Customers.

I might be missing the point somewhere.

I
IntuitSheila
Level 4
December 13, 2023

Thanks for getting back to us, -wirtz-com-au.

 

At the moment we can only enter 1 supplier address in QuickBooks Online. If you need to show a different address of your supplier, you'll have to set up 2 supplier profiles in QBO and add a unique identifier for the second supplier profile.

 

1. Click the Expenses menu.

2. Go to the Suppliers tab.

3. Click the New supplier button.

4. Fill out all necessary fields, like the address.

5. Click Save.

 

That's it. When you create the supplier transaction choose the profile you wish to send the expense/bill.

 

I'll make sure to take note of this option and pass it over to our developers for future updates. Like you, I'm also hoping to have this available in our upcoming releases. You can also send your product feedback through the Settings icon in QBO, and click on Feedback.

 

In case you have any other questions, you're always welcome to post here anytime. I'll be sure to answer them for you. Have a great day! 

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