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July 14, 2026
Question

Error PLT-8000: FieldUndefined - projectId is undefined, when loading Expenses page. Tried clearing cache, incognito mode, different browsers - error still persists.

  • July 14, 2026
  • 1 reply
  • 17 views
I'm a bookkeeper/accountant managing this client's books via QuickBooks Online Accountant. The error appears as a red warning banner on the Expenses page instead of showing the transaction list. This is affecting my ability to review and manage client transactions. Please advise on a fix or escalate to engineering if this is a backend issue.

1 reply

QuickBooks Team
July 15, 2026

Since you've tried the necessary steps to address the error and the issue still persists, I recommend contacting our Intuit Experts during their available hours for further assistance. They have the tools needed to conduct a thorough review and identify the cause of the error, enabling them to resolve the issue effectively.

 

You can reach them by following the steps outlined in this article: Get help with QuickBooks products and services.

 

Let us know if you have any additional questions.