A browser issue can be the reason for some cache -related concerns. I've added these keyboard shortcuts to open an incognito window:
Google Chrome: Ctrl + Shift + N
Mozilla Firefox: Ctrl + Shift + P
Microsoft Edge: Ctrl + Shift + P
Safari: Command + Shift + N
If the system accepts your card, you can go back to a regular browser and clear its cache. A piled cache can also cause an unexpected happenings on the opened pages.
We can also switch to a different browser like Google Chrome, Mozilla Firefox, Safari, or Microsoft Edge as an alternative.