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1 reply

Kristine Mae
Moderator
December 5, 2020

Let me route you to the right support, Shakuntala.

 

If you're referring to your payment subscription, I suggest reaching out to our customer care support. They'll provide you with the annual link payment. Here's how:

  1. Click the Help icon in QuickBooks Online.
  2. Select Contact Us.
  3. Enter "Annual payment" in the description field, then click Let's talk.
  4. Select Chat.

Also, if you want to change your billing info, I'll share the article with the steps: Update the payment info for your QuickBooks Online subscription.

 

We're available 24/7. Feel free to reach out to us in the Community if you have other concerns. Take care!