Can you Provide our 2 Month Refund from Offer Promotion While Purchasing

Hi there, useraccounts40. 

I'd like to redirect you to our specialist. So this gets addressed securely. These require pulling up confidential information, and they have tools to check it. Here's how:   

1. Sign in to your QuickBooks Online company. Then click Help (?).  
2. Click Talk to a human.  
3. Choose Talk to a human.  
4. Enter your concern.  
5. You can Message an agent to get a representative on the line. 

 Due to COVID-19, we have limited support and reduced our support hours too. To make sure we address your concern on time, you can check their work schedule in this article: Support hours and types. 

You're always welcome to post a reply here if there's anything else you need. I'm here to help. Take care!