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3 replies

Level 5
June 16, 2024

If your bank doesn't support QBO, you can use a converter tool. e.g csv2qbo @ $60 one time license

https://www.moneythumb.com/?ref=110

 

Moderator
June 16, 2024

QuickBooks works well in Chile, hhechen. I'm glad to guide you regarding SII queries and connecting your bank account in QuickBooks Online (QBO).

 

When you sync your bank account with QuickBooks, transactions will automatically download. Then, you just need to review and approve those transactions.

 

Here's how to proceed:

 

  1. Sign in to your QBO company.
  2. Go to the Transactions tab and select Bank Transactions.
  3. Click Link Account.
  4. Search for your specific bank in the search tab.
  5. Click on the link to visit your bank's website and sign in.
  6. See if you can access your account through their website without any errors.
  7. Once done checking, you can return to QBO to continue the on-screen process.

 

If your bank is not in QBO-supported financial institutions lists, we can request support from your bank directly through QuickBooks by following the steps below:

 

  1. You will receive a message if QuickBooks cannot find your bank. Then, you'll need to submit a request to your bank.
  2. Please enter the bank's name in the Account Provider Name field and their website address in the Account Provider Sign-in URL box.
  3. Click Request.

 

Here's an article for reference: Find your bank or credit card account when you connect to online banking in QBO.

 

However, if you want to add your bank transactions but are still in the request process, we can upload your bank transactions to QBO manually.

 

Currently, direct integration of SII Chile to QBO is unavailable. We can explore third-party applications or check the SII website for E-invoicing.

 

Here's how to search for a third-party app in the Apps Center in QBO:

 

  1. Go to the Apps tab.
  2. Select Find Apps.
  3. Search for an app that can perform E-invoicing.

 

Moreover, you can check this article to learn the reconciliation workflow in QuickBooks: Guide to reconciliation in QuickBooks.

 

We are here to help you further if you need assistance connecting your bank account or have other concerns regarding QuickBooks. Have a wonderful day.

September 9, 2025

hola, buenas tardes, necesito contactarme con un ejecutivo de quickbook en Chile

SIAB
Level 2
September 9, 2025

@vivelys 

¿Alguna inquietud específica?

 

ShyMae
QuickBooks Team
September 9, 2025

Hola, Vivelys. A continuación, te detallo los pasos para contactar a nuestro equipo de soporte.

 

Antes de avanzar, ¿podrías compartir más detalles sobre tus inquietudes específicas? Cualquier información adicional me ayudará a comprender mejor tus necesidades y brindarte asistencia personalizada para resolverlas de manera efectiva.

 

Para contactar a nuestro equipo de soporte global directamente desde tu cuenta de QuickBooks Online, por favor sigue estos pasos:

 

  1. Haz clic en el ícono de Help y luego selecciona la pestaña de Búsqueda.
  2. En el cuadro de búsqueda, escribe Contact Us.
  3. Haz clic en  Contact Us y luego selecciona Chat para conectarte con nuestro equipo de soporte en vivo.

 

Para una comunicación exitosa, consulta este artículo sobre nuestros horarios de soporte: Get help with QuickBooks products and services.

 

Si tienes más preguntas, háznoslo saber. Siempre estamos aquí para ayudarte.

 

Please be aware that this response was initially created in English and translated using a translator tool.

 

Hello there, vivelys. I'll outline below the steps on how to contact our support team.

 

Before we proceed, could you please share more details about your specific concerns? This will help me better understand your needs and provide tailored assistance to resolve them effectively.

 

To contact our global support team directly within your QuickBooks Online account, please follow these steps:

 

  1. Click on the Help icon, then select the Search tab.
  2. In the search box, type Contact Us.
  3. Click Contact Us, then select Chat to connect with our live support team.
     


For successful communication, please refer to this article for our support hours: Get Help with QuickBooks Products and Services.

 

If you have further questions, let us know. We're always here to assist.