To clarify, if we're referring to cancel or void orders from shopify? If so, I suggest contacting their Support Team. You can visit this link to contact them: https://www.shopify.com/contact.
Additionally, here's an article that'll further guide you in managing your transactions and your business growth using QBO: QuickBooks Help Articles. It also includes topics about banking, taxes, and reports, to name a few.
I'll hear you out if you have any other concerns regarding your shopify. Just reply here and I'll get back to you as soon as possible.
Need QuickBooks guidance?
Log in to access expert advice and community support instantly.