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June 17, 2026
Question

How do I resubmit a rejected Beam payment,

  • June 17, 2026
  • 1 reply
  • 1 view
Beam returned a payment. I have fixed the details for the employee, but can't see how to resubmit that payment.

1 reply

ShyMae
QuickBooks Team
June 18, 2026

There is no direct way to resubmit a rejected batch. However, since it has already been returned, you can open the pay run, review the super payment, and submit a new one.

 

To prevent this from happening again, ensure that the transferred funds can be traced to the transaction. Rejections typically occur if:

 

  • The payment reference number is incorrect.
  • The payment amount is incorrect.
  • The payment missed the 10-business-day window from the batch submission date (excluding the creation date).

 

To proceed with submitting a new batch, please follow these steps:

 

  1. Head over to the Reports menu and click Standard reports.
  2. Choose Super Payments located under the Payroll section.
  3. Select New Super Payment Batch.
  4. Adjust the appropriate criteria, then click Filter.
  5. Select Create Batch.
  6. Review the details to ensure your employee's updated information is correctly applied, then hit Submit.

 

If the issue persists and you require a closer look at your account, I suggest contacting the Beam support team.

 

This thread will stay open for any additional questions. We're always here to help.