Skip to main content

SUMMER SAVINGS 90% OFF QuickBooks for 3 months* Ends 8/27

Buy now
Switch to QuickBooks and 70% off for 3 Months

1 reply

katherinejoyceO
Level 9
August 22, 2021

Thanks for your post today, @userinfo125. 

 

Missing data in QuickBooks Online are sometimes caused by browser issues. Let's confirm this by accessing your account using a private window.

 

Use any of these keyboard shortcuts according to the browser you're using:

 

  • Google Chrome: press Ctrl + Shift + N  
  • Mozilla Firefox: press Ctrl + Shift + P
  • Internet Explorer: press Ctrl + Shift + P
  • Safari: press Command + Shift + N

 

If it works, go back to the regular browser and clear the its cache to start with a clean slate. Otherwise, use another supported, up-to-date browser.

 

For future reference, I'd recommend visiting this link should you need some articles with guidance about managing employees and payroll in QuickBooks Online. 

 

Let me know if you have additional concerns. I'll be here to help you some more.