I have QBO Advanced, but I can't add apps, nor the price rules, nor send an email to support. I think you gave me a third world accound. I need support on that.

Hi, @bolnop.

I'd like to link you to your similar post where my colleague answered and gave further information regarding your questions.

Please check this link for your reference: https://quickbooks.intuit.com/learn-support/global/manage-customers-and-income/hi-i-need-to-have-different-price-levels-for-differnt-customer/00/614094

After you have performed the steps provided by my colleague but, still had a hard time sending your email. I'd recommend contacting our Customer Care Team. They also have the tools to pull up your account in a secure environment. 

Here's how:

1. Click the Help icon on the top right. 
2. Tap the Contact Us button at the bottom. 
3. Enter a short description of your concern. 
4. Tick Continue. 
5. Choose to Message an agent to connect with our support. 

To ensure we address your concern on time, check out our support hours.

Please let me know if you have other concerns. I'm just around to help.