i submitted a payday super payment through beam and 2 weeks later it was rejected. how do I resubmit?

There is no direct way to resubmit a rejected batch. However, you can open the pay run and submit a new one.

Even though your other payments were accepted, a batch can be rejected if:

• The payment reference number is entered incorrectly.
• The payment amount is incorrect.
• The payment missed the 10-business-day window from the batch submission date (excluding the creation date).

To proceed with submitting a new batch, here's how:

1. Head over to the Reports menu and click Standard reports.
2. Choose Super Payments located under the Payroll section.
3. Select New Super Payment Batch.
4. Adjust the appropriate criteria, then click Filter.
5. Select Create Batch.
6. Review the details to ensure your employee's updated information is correctly applied, then hit Submit.

If the issue persists and you require a closer look at your account, I suggest contacting the Beam support team.

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