My drop down menus are not working in QBO

The primary reasons for malfunctioning menus often include an unstable internet connection and a buildup of browser cache. Let's secure first a strong and stable internet connection, Naashid-Ali.

If the same issue persists, let's consider troubleshooting your browser. While cache can speed up browsing,, an excessive buildup can cause errors and malfunctions. A good starting point is to use a private browser, as it does not retain cache. If necessary, we can clear cache. 

Following these steps, we should be able to QuickBooks Online as usual. For optimal results, consider logging out and then logging back in after troubleshooting.
 

Keep us posted if you need additional assistance.