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1 reply

LieraMarie_A
Level 8
April 29, 2022

Hi there, @khushienterprise. We'd want to ensure this is taken care of right away.

 

I recommend contacting our Payroll Support Team for this one. They can pull up your account in a secure environment and review your billing information. You can send them a message by selecting the Start a chart option. 

 

Here's how:

  1. Click the (?) Help icon in the upper right-hand corner of the Dashboard.
  2. Select Talk to a Human.
  3. Enter a short description of your concern and press Enter.
  4. Click I still need a human.
  5. Select Contact Us to connect with our live support.
  6. Choose Start a chat.

 

Additionally, you can change your billing info, payment method, and manage your subscription through your account. 


Thanks for coming to the Community, @khushienterprise. I look forward to hearing from you again.