Hi there, @khushienterprise. We'd want to ensure this is taken care of right away.
I recommend contacting our Payroll Support Team for this one. They can pull up your account in a secure environment and review your billing information. You can send them a message by selecting the Start a chart option.
Here's how:
Click the (?) Help icon in the upper right-hand corner of the Dashboard.
Select Talk to a Human.
Enter a short description of your concern and press Enter.
Click I still need a human.
Select Contact Us to connect with our live support.