One of our Kiosk has a problem. The problem is some workers cannot clocked in or out but some can. When employee A is clicked clock in, it waits 20seconds and disconnects

Welcome to the Community, altangerel.

I understand how important it is for employees to easily clock in and out. Rest assured, I’m here to help you fix this. 

First, I recommend updating your kiosk application to ensure it’s running the latest version. If the issue persists, uninstall and reinstall the app to refresh the system and improve its performance.

Keeping the system updated regularly is a great way to avoid these issues and keep everything running smoothly. 

Feel free to click the Reply button if you have any additional questions. We're here to help.