QuickBooks sync failed: Failed to create payment The payments you entered add up to more than the amount received

The error you encountered occurs when the payment is applied to the wrong invoice or exceeds the expected invoice balance, Orville.

Before we continue, could you please confirm whether you are using a third-party app or the QuickBooks API to sync payments into QuickBooks? If so, you can contact our Intuit Developer Support for more information.

If you're recording the payment without using API or any payment processing tool, ensure that the payment you're expecting corresponds to the invoice and refers to an account designated as either Bank or Other Current Asset. This way, the amount will be recorded in QuickBooks. Please refer to the screenshot below:



For your detailed guidance on how to receive and record invoice payments in QBO, refer to this article: Record invoice payments in QuickBooks Online.

 If you have any further concerns, please don't hesitate to return here. We'll provide prompt assistance.