Since yesterday, I cannot book our bills. Account titles keep on showing up as "null". Is anyone experiencing the same too? What should I do?

Hi there, erica-gaygay-oto.

As I've checked, we haven't received any similar issue about this. Just to clarify, are you trying to renew your QuickBooks Online subscription? Any additional information will assist me in providing the best solution to this problem.

In the meantime, let's perform some troubleshooting steps to check if this has something to do with the browser. The accumulation of temporary internet files is sometimes the source of this behavior. You can start by accessing your account using an incognito window. The following shortcut keys can be used:

• Press keys: Ctrl + Shift + P (Mozilla Firefox)
• Press keys: Ctrl + Shift + N (Google Chrome browser)
• Press keys: Command + Shift + N (Safari browser)

You can also clear the cache to get rid of any undesirable internet files that have accumulated in your browser. Alternatively, you can use another supported browser to further isolate.

Please check out this article for more information on how to view your payment history and review your subscription information: Update billing, payment, and subscription info in QuickBooks Online.

Let me know if you need anything else. I'm always here to help you anytime. Take care and keep safe!