Hello there, Rose16. Before proceeding, please ensure the Purchase Order (PO) feature is enabled by navigating to the Gear icon. Once confirmed, you can refresh your current browser, then log out of your account and log back in. After completing these steps, return to creating a PO again to see if this resolves the issue.
If the issue persists, please don’t hesitate to contact our Live Support team. They have the specialized tools needed to look into your account and help find a resolution.
If you need assistance with anything in QuickBooks, feel free to leave a comment below.
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