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February 24, 2026
Question

What should I do if I am trying to mark my transaction as paid however, system keeps telling me "Please provide a valid exchange rate" when all details are correct?

  • February 24, 2026
  • 1 reply
  • 0 views
No text available

1 reply

QuickBooks Team
February 25, 2026

Hi Accounts649. We're aware of the issue regarding preventing you from marking your transaction as paid due to an error. Our engineering team is working to restore normal functionality.

 

We appreciate your patience as we're working to fix this as soon as possible. For you to receive updates, I suggest contacting our Live Support for further assistance. Please refer to this article for details, along with their operating hours: Get help with QuickBooks products and services.

 

Post a reply below if you have other QuickBooks-related questions.