Why do I get a reminder to renew when the next charge date is in 2021?

Hey there, @ourmaninindia.

It's possible that you're annual subscription date is almost near. This is the reason why you're getting this reminder in your QuickBooks Online account. 

I recommend checking your renewal date in the Billing & Subscription tab. This way, you can double check the end date of your subscription.

You can also reach out to our QuickBooks Online Customer Support Team so they can provide you more information about the reminder that you're getting with. Here's how:

 

Option 1

1. Click the Help icon.
2. Hit the Contact Us button at the bottom. 
3. Enter your concern in the description, then click Let's talk or Continue.
4. Select Get a callback.

Option 2

1. Click the Help menu in the upper-right hand corner.
2. Type in "Talk to a human", then press Enter.
3. Look for I still need a human and click on it.
4. Click Contact Us.
5. Select between Send a message, Schedule an appointment, or Get a callback.

Just a heads up, due to COVID-19, we have limited staffing and have reduced our support hours to 6 AM-6 PM PT Monday-Friday. We will resume normal hours as soon as possible.To ensure we address your concern on time, check out our support hours.

Let me know how else I can help you with QuickBooks by adding a comment below. I'm more than happy to lend a helping hand. Keep safe!