why duble payment cutting

Hello, @TIMBER-LAND-FURNITURE-UPHOLSTE.

I'd like to better understand the type of payment transaction you performed in QuickBooks where you've only received a one-month refund despite having double payment cutting. This information will help us direct you toward the appropriate solution.

For now, I can suggest one possible scenario. If this issue involves being charged twice for your QuickBooks subscription, I recommend contacting our live support team. They have the necessary tools to review your account billing and determine why you only received a one-month refund. 

Here's how:

1. Click the (?) Help icon.
2. Select the Search tab.
3. Enter a brief description of your concern in the search field, then press the Enter key on your keyboard.
   
4. Click Contact Us below.
5. Choose the Chat option to initiate live support.
   

If you are referring to a different type of double payment issue, please leave a comment below with additional details. We’re here to assist you promptly.