We can start by signing in to your QBO company using a private window. This step will disable the extensions and stops the cache from saving your search history.

Google Chrome: Ctrl + Shift + N.
Safari: Command + Shift + N.
MS Edge and Firefox: Ctrl + Shift + P.

If private browsing shows your payment history, you can clear your browser's cache. If not, please use a different browser to see if this only happens to the one you are using.

Alternatively, you can reach out to our QBO Support to check this further and to request for a copy of your payments. They have the tools on their end.

Go to Help and select the Search tab.
Click Contact Us at the bottom.
Enter something like cannot view subscription payment history and click Continue.
Choose Start a chat.

Let me know if you need more assistance. I want to ensure that this is taken care of.

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