Afternoon, I paid my subscription on 11 December but I keep getting bank notification that Intiut is trying to debit my account.

Hello there, sandmattorneys.

I understand the importance of keeping your billings and subscriptions in a great state. I'll be sure to help you resolve this.

In this case, we'll need to review your billing history to see if the payment has been processed.

Here's how:

1. Go to the Gear icon, then Account and Settings.
2. Select the Billing & subscription.
3. Review the information in each section.

• To view payment history: In the QuickBooks Online tile, select View payment history.

Once confirmed, the payment was processed. I'd suggest getting in touch with our support team for additional assistance. Our live agents can pull up your account securely for further investigation. Follow the steps below on how you can reach out to them.

1. Go to the Help icon in the top right-hand corner.
2. Press the Contact Support button.
3. Enter your question in the box and hit Continue.
4. Then, choose the best way you want to reach out to us.

Please consider checking our available hours when contacting them to ensure we address your concern promptly.

Here are some articles for additional resources to learn how to manage your subscription:

• Get help with your suspended subscription
• Update the Billing, payment, and subscription info in QuickBooks Online

You can always get back to this thread if you have additional QuickBooks-related concerns. I'm always here to help you.