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C
capnbusinessacc-
March 4, 2021
Question

Hi there. QuickBooks is giving a notification to Update Nedbank sign-in info. Error 103

  • March 4, 2021
  • 1 reply
  • 1 view
No text available

1 reply

A
AileneAModerator
Moderator
March 4, 2021

Hello, capnbusinessacc-. 

  

Thank you for reaching out to the Community. The bank error 103  can be caused when you try to log into your online banking, your financial institution website does not acknowledge the provided login credentials and displays error code 103. Please ensure to validate your sign-in credentials to prevent errors like this. 

 

If the issue persists, I'd recommend connecting with our support team. They can determine further why Nedbank isn't working and escalate this case if need be. 

 

Here's how to contact our live support:

 

  1. Sign in to your QBO company.
  2. Click the Help (?) menu at the top, and then choose Contact Us.
  3. Enter your concern in the box provided, like "Nedbank isn't working."
  4. Click Let's talk. 
  5. Select your preferred contact option: Start a chat or Get a callback. 

  

If you need help with other banking tasks, click this link to go to our general banking topics with articles.  

 

Please let me know if you have other concerns. I'm just around to help. Take care always.

C
capnbusinessacc-Author
March 4, 2021

Hi there. I have tried to contact support since yesterday with no reply.

C
CharleneMaeFQuickBooks Team
QuickBooks Team
March 4, 2021

Good day, capnbusinessacc-.

 

I'm here to make sure you'll get the answer you need about the banking issue. Our QuickBooks Support Team is available live chat only every 8 AM-6 PM SAST, Monday to Friday. I'd suggest reaching out to them again by following the steps shared by my colleague.

 

You can also check this article for further guidance: QuickBooks Online Support.

 

I've also included this article that'll help you review your downloaded bank transactions to put them in the correct accounts: Approve the Match or Newly Created Transaction.

 

I'll be glad to help you again if you have more questions about banking in QuickBooks. Please add the details in the comment section. 

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