Quickbooks,. please contact me urgently

I'd be happy to provide some details to troubleshoot the invoices that didn't go through the email and route you to the support team, @sue140.

To start, if customers aren't receiving invoices sent through QuickBooks, it could be due to email delivery issues, incorrect email addresses, or the invoices being marked as spam. Check the email settings, ensure correct recipient information, and ask your customer to check their spam or junk folders. Here are some solutions to troubleshoot if customers aren't receiving emails:

Solution 1: Reset your email address:

1. Sign in to your QuickBooks Online account.
2. Go to Settings, then select Account and settings.
3. Go to the Company section, then select Edit in Contact info.
4. Review each email address and make changes as needed.
5. Select Save, then Done.

Solution 2: Clear and re-enter your email:

1. Go to Settings , then select Account and settings.
2. Go to the Company section, then select Edit  in Contact info.
3. Clear the Company email field and enter the desired address as is, even if it appears correct. (Note: Be sure not to use any extra characters or spaces before, within, or after the address you enter).
4. Select Save, then Done.
5. Send yourself a test transaction.
6. If you still don't receive the email, try using a different email address that has a different domain (for instance, if you were using a Gmail email address, try a Hotmail or Yahoo address instead).

For more detailed information, you can check this article: Solutions for when customers aren't receiving your emails.

Moreover, to contact our support team, you can follow the steps below:

1. Go to Help.
2. Select the Search tab, then choose Contact Us.
3. Type in your issue or concern in the field. Hit Continue.
4. Click the Chat or Callback option.

For reference, check this article: Contact QBO Support.

I'll also add this article to learn more how to receive and record invoice payments: Record invoice payments.

If you have any concerns about managing invoices, please tag me in the comment section, @sue140. I'll assist you in any way possible.