Sorry, we can't update your account. Please wait a few hours and try updating again (105). is there anyone who's having the error message?

Hi there, sanele.

I'm here to help fix the error message you're getting in QuickBooks Online (QBO).

If you encounter bank error 105, it typically indicates that there might be an issue on your bank's side. It's possible that their website is undergoing maintenance or experiencing server problems, which can disrupt the online bank connection to QBO.

To isolate this, let's try to manually update your bank connection. Here's how:

1. In QBO, go to the Bookkeeping and select Transactions.
2. Proceed to the Bank transactions, then click Update.

If the error continues to occur, visit your bank or credit card's website to verify if they are currently undergoing maintenance or experiencing server problems. If everything is good on their website, check out this article and proceed to the Error 102 and 105 section for more troubleshooting steps: Troubleshoot and fix banking errors.

I'm also adding these articles that tackle categorising and reconciling your account for future reference:

• Categorise and match online bank transactions in QuickBooks Online.
• Reconcile an account in QuickBooks Online.

Please let me know if you have follow-up questions about this or anything else. I'm always here to assist. Take care.