An error occurred lodging Pay Event Error: CMN.ATO.PAYEVNT.EM92168, Your submission was not processed. how to fix :)

Hi helen33, 

Thanks for reaching out. The error message you're seeing is stating, 'Your submission was not processed - We were unable to process your submission because you have not reported using Single Touch Payroll for that financial year'. This article will take you through some troubleshooting steps to try. 

If these do not work please call us on 1800 046 038 and one of our experts will be able to assist you further. 

-Rebecca