Anyone else finding that the Accountant Tool "New Window" is not working?

Thanks for coming here, info1217.

The New Window feature under Accountants tools is currently under a product investigation. The developers team is working on it. As soon as I am given an update, I'll be sure to notify you.

For now, I suggest contacting our QuickBooks Cares support so they can add you to the list of affected users. This way, it will be easier to disseminate updates once the issue is fixed.

You can have this investigation number as your reference INV-49746 so they can also attached your case from there.

Here's how you can reach us:

1. Click on the Help (?) icon.
2. Select Assistant and enter Contact support in the chat field, and then click the Send icon.
3. You'll be asked about your concern, and you'll need to enter and send it.
4. If you can't see any related topics to your issue on what they shared, select No, get me a human.
5. Then, click Contact Us.
6. Choose either Callback or Chat.

To check the availability of our live experts, please visit this article: QuickBooks Online support hours.

You can check out this article for our most updated contact information and scheduled hours: Support hours and types.

Learn more about managing the Accountant Tools in QBO by visiting this article: What will you find in Accountant Tools?

I appreciate your patience during this time and will be sure to keep in touch for updates. Let me know if your other concerns. I'm happy to help. Have a good one.