You can check if your file is in a supported format and follows the correct mapping guidelines, restore3.
Before we proceed, could you please share the specific error message you've encountered? Any additional details you provide would be greatly appreciated, as they will help us address the issue more effectively and offer an accurate resolution.
In the meantime, please ensure that the file you're uploading is in a supported format and adheres to the correct mapping requirements. I recommend saving and uploading the file in CSV format to ensure compatibility.