I am unable to link my bank because is telling me I already have another account linked

Thanks for stopping by the Community, @quotewrite.

You’ll usually encounter this message prompt if you have multiple accounts under the same financial institution. Make sure to link the parent first when setting a hierarchical bank or credit card. From there, add the individual cards as sub-accounts.

Follow these steps:

1. From the Accounting menu, select Chart of Accounts.
2. Click the Account history drop-down under the Action column and pick Edit.
3. In the Account window, place a checkmark in the Is sub-account box, then choose the parent account in the drop-down.
4. Hit Save and Close.

I recommend checking out this article for the details: Organise your accounts into parent and subaccounts.

Once done setting it all up, you can start connecting the account to QuickBooks. Here’s an article to serve as your guide: About bank or credit card subaccount setup.

Leave a comment if you need assistance performing those steps. I’m here to help. Take care!