You can customise the report by utilizing the Customise button at the upper-right corner when it's opened. From there, you'll be able to change the reporting period, add the details you need, and remove the unnecessary ones. Let's take a look at these sample screenshots:
On the other hand, if that's not working, let's perform some browser troubleshooting steps to get rid of this issue. You can start by logging into QuickBooks using a private browser. Feel free to use these keyboard shortcuts to open one: