I'm here to guide you on how to record a refund in QuickBooks Online, Monique.
You can create a bank deposit to record the refund.
Here's how:
Select + New.
Select Credit card credit.
In the Payee field, select the appropriate vendor.
From the Bank/Credit account dropdown, select the credit card for which you received the refund.
Enter the Payment date, refund Amount, Tax, and Category.
Note: The category used here is the original expense account on the original bill.
Select Save and Close.
Additionally, you can generate vendor reports to obtain a comprehensive overview of your business's vendor activities: Run a report with Supplier total.
Let us know if you have other concerns with your vendor credits. We'll be here to help you.
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