Trying to elodge BAS and error message saying reporting basis is not what ATO was expecting. Called ATO and they advised all is ok their end. Appreciate thoughts?

Hi Accounts111, 

Thank you for reaching out on this. 

For us to better assist you, may I clarify what reporting basis you have set up in your QuickBooks Online file and what is the reporting basis on ATO's registration, please? 

Thank you.