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New Member
July 16, 2026
Question

Why can't quickbooks stop changing things. They have added two steps to 'posting' every transaction and want me to select VAT? We are not in England

  • July 16, 2026
  • 1 reply
  • 26 views
Can't clear any transactions, just doesn't work

1 reply

QuickBooks Team
July 22, 2026

It looks like your QuickBooks Online account might be set to the UK region, which uses VAT instead of the Australian GST system.

 

To resolve this, ensure you are opening the correct company file from your account menu. You can verify your regional settings by checking your Legal info under the Company settings.  An Australian file will request an Australian Business Number (ABN), whereas a UK file will prompt for a VAT ID.

 

Accessing a UK-based file triggers unnecessary VAT requirements that disrupt transaction workflows, so switching to your dedicated AU company file will immediately restore standard functionality.

 

Feel free to reply this thread if you have other questions or concerns.