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April 2, 2023
Question

Can i get mu subscription fee back upon cancelling it?

I purchased QuickBooks subscription yesterday but i want to cancel it because i already have an account and have reactivated it can i get my payment back upon cancelling this subscription?

1 reply

Daniela_A
April 2, 2023

I'm glad to see you here in the Community, @ranahamzaahsan.

 

Let me share some insights regarding a refund for a QBO subscription.

 

In most instances, you are qualified for a refund under our satisfaction guarantee if you purchased an annual subscription to QuickBooks Online within 60 days of the purchase date. There are a few exclusions, so for more information, see our return policy. However, the 60-day money-back guarantee does not apply to monthly QBO subscriptions.

 

Also, you can check here how to request a refund for your QuickBooks product. 

 

I'll be here if you need anything else. Just leave a comment below!