We want to get the best help for you, usercssi-xero.
I'd like to make sure that we're on the same page so I can provide you the right amount of information. May I ask are you trying to file your sales tax return and record the payments in QuickBooks Online? Are you trying to make adjustments to your tax payments? Any details or screenshot is appreciated so we can narrow down this issue.
I'll be here waiting for your response to answer any questions I can. Have a great day ahead.
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