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November 9, 2025
Question

How can I remove two unused companies from my profile and leave the remaining one?

  • November 9, 2025
  • 1 reply
  • 18 views
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1 reply

QuickBooks Team
November 9, 2025

Welcome to the Community, office341.

 

You can cancel your subscription for specific companies to remove them from the active list of companies displayed in your profile.

 

When you cancel an account, it will not be deleted immediately. Instead, you will retain read-only access for one year. After this period, the canceled account will be automatically deleted.

 

Once an unused account is canceled, only your active companies will remain visible in your main list. Canceled accounts will be moved to the Canceled companies section at the bottom of the page.

 

Please note that the subscription cancellation process may vary depending on where you initially signed up or purchased your account.

 

If you signed up online, please follow these steps:

 

  1. Log in to your QBO account (unused companies) using a supported browser.
  2. Navigate to Settings, and select Subscriptions and billing.
  3. In the QuickBooks section, select Cancel Subscription.
  4. Follow the on-screen instructions to complete the cancellation process.

 

For accounts created via mobile app stores, please refer to the steps provided in this article: Cancel your subscription.

 

Should you require further assistance, feel free to reply here.