I can´t cancel my subscription. The system says to contact you

Let's try basic troubleshooting, inmobiliapty.

This is to check if the error is caused by the browser. Start with a private window:

• Google Chrome: press Ctrl + Shift + N
• Mozilla Firefox: press Ctrl + Shift + P
• Internet Explorer: press Ctrl + Shift + P
• Safari: press Command + Shift + N

If you're able to cancel successfully via the private window, go back to the main browser and clear its cache to start with a clean slate. You can also use a different browser.

If the error persists, I recommend contacting our QuickBooks support so they can check your account:

1. Go to Help (?).
2. Select Contact Us.
3. Enter unable to cancel, then select Let's talk.
4. Select from Start messaging or Get a callback.

Let me know if you have additional questions.