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1 reply

katherinejoyceO
Level 9
January 9, 2021

Hi there, @hello154.

 

Thanks for visiting the Community. I want to help you get the status of your refund. 

 

To securely review your billing and account information, I'd suggest you give us a call or chat with our live support agents. 

 

Here's how: 

 

  1. From your QuickBooks Online company, go to the Help (?) menu.
  2. Enter your concern such as refund status, then click Let's talk.
  3. Select Contact Us, then choose a way to connect with us:
    • Start a chat with a support expert.
    • Get a callback from the next available expert.

 

For future reference, you may visit our QuickBooks Articles hub. You can search for some knowledge-based articles as well as community answers from users just like you.

 

I'll be here if you need more guidance while using QuickBooks Online. Take care.