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1 reply

RenjolynC
Level 9
February 20, 2021

Welcome to the QuickBooks Community, Rapido2021.

 

If you didn't receive a confirmation email about your subscription payment, you can follow these steps to check the billing history:

 

  1. Go to the Gear > Account and settings.
  2. On the left panel, click the Billing & Subscription tab. 
  3. In the QuickBooks section, click on View payment history. 
  4. On the Payment History page, select a date range and then click on the printer icon to print.

 

For more details, you can read this article: View your QuickBooks Online payment history.

 

Otherwise, reach out to our Customer Care Team. They can pull up your account and check your payment status.

 

Here's how:

 

  1. In your QuickBooks Online account, go to the Help > QB Assistant.
  2. Type Talk to a human and select either Ask me a question or Contact Support Team.

 

Please keep me posted on how it goes. I want to ensure that you're able to get back to running your business. Take care!