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November 4, 2025
Question

Same transaction twice in my bank feed for TD Visa. E.g. payment received day 1 and then day 2. Is it a problem with TD or is there an error within QuickBooks Online?

  • November 4, 2025
  • 1 reply
  • 4 views
this only happens with payments which are transfers from td chequing

    1 reply

    RazzieE
    QuickBooks Team
    November 5, 2025

    I appreciate you sharing the details about the duplicate transaction in your TD Visa bank feed, Perry.

     

    To begin with, duplicate transaction usually occurs due to connection issues between your bank and QuickBooks, which causes your bank to send the same transaction information twice.

     

    To determine whether the transaction showing in your bank feed is a duplicate, please check your official TD bank statements for both your Chequing and Visa accounts. If the transaction appears only once on your official bank statements, you can exclude one of the duplicate entries and then match the remaining entry to the corresponding transfer or payment transaction.

     

    However, if the transaction appears twice on your official bank statements, it indicates that this is a legitimate transaction and not a duplicate.

     

    If you have any follow-up questions, please feel free to click the Reply button.