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1 reply

Level 9
December 3, 2020

Thanks for coming here today, @cs-2311448.

 

I'll share the steps on how you can verify your account. Let's go to your settings to see it.

 

  1. Go to the Gear menu at the top.
  2. Select Account and settings.
  3. Choose the Billing & Subscription tab.

From there, you'll see if the account is cancelled or active. However, you can check your Audit log report to see who made changes to your books and what they did. Just go to the Gear menu at the top and then pick Audit log under Tools.

 

Please check out this guide for details: Use the audit log in QuickBooks Online.

 

In case you need help with other QBO tasks, click this link to go to our general topic with articles.

 

Keep me posted if you still need help with anything else. Just drop them in the reply section and I'll be there for you. Take care and have a good one.