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March 31, 2021
Question

You withdrew from our bank between 19/12/2019 and 19/03/2021 US$340.80. What is this money for? Please explain? Otherwise, we will take legal action.

Please explain what is US$340.80 for just 15 months of subscription?

1 reply

Level 9
March 31, 2021

Hello there, idigherbsllp-gma.

 

We can securely look into your account to see the fees that are being changed to your subscription. To do so, I'd suggest reaching out to our Phone Support Team since they have the tools that will privately check your account. 

 

Here's how to contact us: 

 

  1. Log in to your QBO account.
  2. Click the Help menu and select Contact us.
  3. Enter a brief description about your concern and then click Let's talk.
  4. Select the best way you'll want to contact us. 

You'll also want to check your subscription details within the system. You can follow the steps here: Manage billing, payment, and subscription info in QuickBooks Online.

 

Let me know if you have other questions related to QuickBooks. I'll be around to help. Take care!