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January 28, 2026
Question

Does QBO sandbox company allow classes/departments to be enabled? I've tried to turn them on, showed that it was saved successfully, but on refresh it does not persist.

  • January 28, 2026
  • 1 reply
  • 4 views
No text available

1 reply

QuickBooks Team
January 28, 2026

Welcome to the Community, @dev16.

 

I appreciate the effort you've made by turning on the classes. However, your concern is related to the Sandbox environment. I suggest you contact our Developer Support team. They will help you successfully enable classes in the Sandbox.

 

Here’s how to reach them for support:

 

  1. Visit the Intuit Developer Support site here: https://help.developer.intuit.com/s/.
  2. Select your QuickBooks product from the available options.
  3. Click on Ask a Question.
  4. Sign in with your Intuit developer account.
  5. Follow the on-screen prompts to submit your question.

 

If you have questions regarding QuickBooks, feel free to reply below.