Can you help me please? my account get suspended because QB couldn't renew my subscription and i want to change my payment method but it doesn't work

Welcome aboard to the Community, aiesecuin-fgl-gm.
I know how important it is for your company to have your subscription working back to normal again. Thus you can continue performing any tasks you’ll have to do in QuickBooks Online (QBO).

Since you’re unable to renew your account, I have to gather more information on what you’re experiencing. This will help determine if there’s an open investigation.

May I know if you’re the primary admin of the account? Did you receive any error messages when changing the payment method?

Any additional information or screenshots you can provide me will help to ensure a timely solution, aiesecuin-fgl-gm.

Thank you in advance, and I’m looking forward to working with you again.