Cancel annul subscription and refund amount

Hello, rrassociatesmy. 

It's sad to see you go. However, I wanted to make it easy on your end to cancel your account.  

Here's how:

1. Click the Gear icon.
2. Select Accounts and Settings.
3. Click the Billing & Subscription tab.
4. In the QuickBooks section, select Cancel. 

Once finished, you'll be notified with email confirmation. Though, you still view the data of your canceled account for a year. You can read this article for more information about canceling your account: Cancel your QuickBooks Online subscription.

For refund concern, I'd suggest reaching to our Customer Care Team. This way, they can pull up your account in a secure environment which we're unable to do here. 

Get back to me if you have any other concerns with this or with QuickBooks. I'll be around to address them for you. Have a nice day!