Connected by krung thai business bank account. However the online personal bank account does not connect as asks for user name and password but app uses biometric login

I'm here to ensure you can connect your personal bank account to QuickBooks Online (QBO) successfully, @userinfo151. 

When connecting an account to QuickBooks, it's crucial to understand that you'll be required to provide your bank credentials, including the username and password. However, in the case of a biometric login system, I suggest contacting your bank directly. You can inquire about an alternative login method that is compatible with QBO or request them to disable the biometric option temporarily, so you can successfully connect your account. Their customer support will be able to provide you with the necessary guidance and assistance in this matter.

Once your personal bank account is connected, you'll have to review and match your transactions to the existing entries in QuickBooks to ensure the accuracy of your data. Check out this article for the processes: Categorise and match online bank transactions in QuickBooks Online.

If you have additional concerns with connecting your accounts, notify us below. The Community is here for you 24/7 on the clock.