Upon checking on my end, we have an ongoing investigation of being unable to link Maybank to QuickBooks Online (QBO) (INV-98230). With this, I recommend contacting our support. They can add you to the affected user's list, and you'll be notified via email once the update is available.
Here's how:
Log in to your QBO account.
Click Help (?).
Select Contact Us and choose a way to connect with us:
Start a chat with a support expert.
Get a call back from the next available expert.
Please also note the supporting hours for QuickBooks Simple Start, Plus, and Essentials. They are open from 6 AM to 6 PM, Mondays to Fridays, and from 6 AM to 3 PM on Saturdays. QuickBooks Online Advanced support is available anytime and any day of the week.