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1 reply

QuickBooks Team
May 18, 2024

Hello there, jinxian0701.

 

Upon checking on my end, we have an ongoing investigation of being unable to link Maybank to QuickBooks Online (QBO) (INV-98230). With this, I recommend contacting our support. They can add you to the affected user's list, and you'll be notified via email once the update is available.

 

Here's how:

 

  1. Log in to your QBO account.
  2. Click Help (?).
  3. Select Contact Us and choose a way to connect with us:
  • Start a chat with a support expert.
  • Get a call back from the next available expert.

 

Please also note the supporting hours for QuickBooks Simple Start, Plus, and Essentials. They are open from 6 AM to 6 PM, Mondays to Fridays, and from 6 AM to 3 PM on Saturdays. QuickBooks Online Advanced support is available anytime and any day of the week.

 

In the meantime, I suggest manually uploading your bank transactions to QBO.

 

Please keep in touch if you have further assistance regarding creating estimates in QuickBooks Online. I'm always here to lend a hand.